FAQ's

How can I contact you?

Our customer service email is info@mynetworkgear.com

How long does it take to receive my order?

Orders typically take about 5-7 days to ship but please see the item description to get the most accurate time frame as may vary per product. All My Network Gear orders are printed-on-demand and custom made individually when you order. We carry some stock in our top sellers for quick ships.
Orders can take up to 2-4 Business days to arrive once shipped. If you need your order sooner for an event or as a gift, please reach out to customer service and we will do our best to make sure it arrives on time.

How can I track my order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped.

How does the apparel fit?

How do I handle damaged or defective items?

There are NO RETURNS for any of our Customized Items. They are final sale unless it is defective.
Items for return must be in the same condition that you received it. If you have a damaged/defective item, please reach out to info@mynetworkgear.com with your order number and a picture of the damage and we are happy to replace your items free of cost.
Refunds for returns will be processed upon delivery of your order to our warehouse to the original payment method.